Submitting Plans into the archive is valuable not only to yourself and your company but to other surveyors who require Green plans, any plans you submit to the Plan Archive will be associated with your business account with us and will be free for you to download as they become part of your online store within Dye Durham Terrain.
Simply email your plan or plans to plans@dyedurhamterrain.com as individual attachments. Zip / compressed files will be rejected.
The email you are sending the plans from must be associated with an active Dye & Durham login. No content or subject title is required. Please ensure the file name contains the plan reference only.
For example, an attachment named such as: RP12345 is correct and will be added.
RP12345_version2, RP12345:v2, RP12345-amended will be rejected. We only recognise the plan letter prefix and subsequent letters following.
When the files have been added to the plan archive you will receive an automated email from our system stating whether the file has been added to the archive or rejected.
Please keep in mind this is an automated process therefore if you name a file the incorrect reference this could lead to other surveyors purchasing a plan and then receiving the incorrect document content. Scan quality should also be checked before adding files to the archive.
If new versions of plans are being added to the plan archive the most recent submission will be marked as 'most suitable'. All other copies will drop into 'other versions'.
If your organisation has submitted a plan which then had amendments added please email our team (support@dyedurhamterrain.com ) the new plan with amendments and advise that the old copy needs to be deleted from the plan archive.
Note: Many customers create a rule so if they receive a plan of theirs they automatically forward it to the archive.
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